Home 30 October care notice
30 October care notice: what changes and what to put in writing
From 30 October 2026, employers can be liable for harassment of their staff by customers and other third parties, related to things like sex, race, disability, religion or age, unless they took all reasonable steps to prevent it. Employers must also take all reasonable steps to prevent sexual harassment. For a care setting, that includes residents' visitors and families.
What the 30 October change means for a care setting
The duty is about steps. A notice for residents' visitors and families is one of the steps you can show you have taken, alongside a staff briefing and a record of what happens.
If a tribunal upholds a sexual harassment claim and finds the duty was breached, it can increase compensation by up to 25%. The Equality and Human Rights Commission can take enforcement action against employers who do not take all reasonable steps to prevent sexual harassment.
An example
A resident's son repeatedly makes sexual remarks to a care worker when he visits. The worker tells the senior on shift. The manager speaks to him, agrees visiting arrangements that keep the worker away from him, and records it. Repeat behaviour can lead to changes to how visits happen, in line with the home's visiting policy.
Free guidance or a ready pack
The Acas and EHRC guidance is free and worth reading. It explains what employers should do. It does not give you a care setting notice, a staff briefing for care workers or a record sheet already written. The Bay Admin care pack does, for £29, built from the EHRC technical guidance and Acas advice, with every source linked. Check the EHRC website for its latest guidance.
Print-ready. Fill in your details and use it the same day. Law as at 13 October 2026. For employers in England and Wales only.
30-day refund: reply to your receipt within 30 days of purchase for a full refund, no questions asked. This is on top of your legal rights.
Download the free sample and see exactly what you get before you buy.
Buy the care home pack for £29, one payment, instant download.
Questions
What changes for a care setting on 30 October 2026?
From 30 October 2026, employers can be liable for harassment of their staff by customers and other third parties, related to things like sex, race, disability, religion or age, unless they took all reasonable steps to prevent it. Employers must also take all reasonable steps to prevent sexual harassment.
Does it cover harassment by residents' visitors and families?
Yes. From 30 October 2026, employers can be liable for harassment of their staff by customers and other third parties unless they took all reasonable steps to prevent it.
What can happen if a sexual harassment claim is upheld?
If a tribunal upholds a sexual harassment claim and finds the duty was breached, it can increase compensation by up to 25%.
Who can take enforcement action?
The Equality and Human Rights Commission can take enforcement action against employers who do not take all reasonable steps to prevent sexual harassment.
Can I see it before I buy?
Yes. The free sample lets you see exactly what you get before you buy.
Questions about the pack: email [email protected].