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Harassment duty in Worcestershire
From 30 October 2026, employers can be liable for harassment of their staff by customers and other third parties unless they took all reasonable steps to prevent it.
What the 30 October change means
The duty is about steps you can show you have taken: a clear notice, a short staff briefing and a simple record of what happens. If a tribunal upholds a sexual harassment claim and finds the duty was breached, it can increase compensation by up to 25%. The Equality and Human Rights Commission can take enforcement action under this duty.
Law as at 15 October 2026. For employers in England and Wales only. Not legal advice.
Local picture in Worcestershire
In Worcestershire, the six district licensing authorities use Worcestershire Regulatory Services (WRS) to run day-to-day alcohol and entertainment licensing.
WRS takes licensing enquiries on 01905 822799. Correspondence goes to Wyre Forest House in Kidderminster.
Each district still publishes its own statement of licensing policy. Worcester City Council's 2024-2029 policy is one current example.
West Mercia Police is the responsible authority for police licensing across Worcestershire, with the Malvern licensing mailbox used on current responsible-authority lists.
No current National Pubwatch, BID-backed Pubwatch or council-listed county Pubwatch scheme for Worcestershire was confirmed on public pages checked on 15 October 2026, so none is named here.
Council licensing team
- Licensing authority: Worcestershire district councils (administered by Worcestershire Regulatory Services)
- Phone: 01905 822799
- Email: Email address is on the WRS contact page (link below).
- Address: Worcestershire Regulatory Services, Wyre Forest House, Finepoint Way, Kidderminster DY11 7WF (correspondence). WRS administers licensing for the six Worcestershire licensing authorities.
- Team page: Open licensing page
- Policy: Each district publishes its own statement (example: Worcester City Council Licensing Policy 2024-2029)
Police licensing unit
West Mercia Police Licensing Department (West Mercia Police). West Mercia Police, Malvern Police Station, 7 Victoria Road, Malvern WR14 2TE. Tel 101. Licensing email is on the responsible authorities lists used by Worcestershire districts.
Non-emergency: 101. Source: responsible authority / police licensing listing (checked 2026-10-15).
Pubwatch and BID
No current Pubwatch or BID scheme for Worcestershire was confirmed on public pages checked on 2026-10-15. Nothing is listed here.
Business support
Sources checked 2026-10-15
- licensing_team: https://www.worcsregservices.gov.uk/all-services/licensing/alcohol-and-entertainment/ (checked 2026-10-15)
- wrs_contact: https://www.worcsregservices.gov.uk/contact-us/ (checked 2026-10-15)
- worcester_policy_example: https://www.worcester.gov.uk/business/licensing/alcohol-and-entertainment/licensing-policy (checked 2026-10-15)
- police_licensing: https://www.herefordshire.gov.uk/business/current-premises-licence-applications/responsible-authorities/ (checked 2026-10-15)
- business_support: https://worcestershiregrowthhub.co.uk/ (checked 2026-10-15)
Questions
Who handles premises licences in Worcestershire?
Worcestershire district councils (administered by Worcestershire Regulatory Services). Phone: 01905 822799. Address: Worcestershire Regulatory Services, Wyre Forest House, Finepoint Way, Kidderminster DY11 7WF (correspondence).
Who is the police licensing contact?
West Mercia Police Licensing Department. West Mercia Police, Malvern Police Station, 7 Victoria Road, Malvern WR14 2TE. Tel 101. Non-emergency: 101.
Is there a Pubwatch or BID listing on this page?
No current Pubwatch or BID scheme for Worcestershire was confirmed on public pages checked on 2026-10-15. Nothing is listed here.
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