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Harassment duty in Shropshire
From 30 October 2026, employers can be liable for harassment of their staff by customers and other third parties unless they took all reasonable steps to prevent it.
What the 30 October change means
The duty is about steps you can show you have taken: a clear notice, a short staff briefing and a simple record of what happens. If a tribunal upholds a sexual harassment claim and finds the duty was breached, it can increase compensation by up to 25%. The Equality and Human Rights Commission can take enforcement action under this duty.
Law as at 15 October 2026. For employers in England and Wales only. Not legal advice.
Local picture in Shropshire
Shropshire Council grants premises licences, club certificates, temporary event notices and personal licences for the county of Shropshire, excluding Telford and Wrekin.
The licensing team takes enquiries on 0345 678 9026. New premises licence packs can be emailed using the address on the council page, or posted to the Guildhall on Frankwell Quay.
West Mercia Police covers Shropshire. Council responsible-authority lists name the Licensing Officer at Shrewsbury Police Station, Clive Road, Monkmoor, for licensing copies.
Shrewsbury has an active Pubwatch scheme under Shrewsbury Watch, run with Shrewsbury BID support. No separate county-wide Pubwatch listing was found for the rest of Shropshire on 15 October 2026.
Council licensing team
- Licensing authority: Shropshire Council
- Phone: 0345 678 9026
- Email: Email address is on the council new premises licence page (link below).
- Address: Licensing Team, Shropshire Council, Guildhall, Frankwell Quay, Shrewsbury SY3 8HQ (postal applications; from the council how-to-apply page). County covers Shropshire excluding Telford and Wrekin.
- Team page: Open licensing page
- Postal address source: How do I apply (Guildhall, Frankwell Quay, SY3 8HQ)
- Policy: Statement of Licensing Policy 2024 to 2029
Police licensing unit
West Mercia Police (Shropshire licensing) (West Mercia Police). The Licensing Officer, Shrewsbury Police Station, Clive Road, Monkmoor, Shrewsbury SY2 5RW. Tel 01743 264722. Force licensing email is listed on the council responsible authorities pages.
Non-emergency: 101. Source: responsible authority / police licensing listing (checked 2026-10-15).
Shrewsbury Watch (Pubwatch and Shopwatch)
Shrewsbury Watch is a member-run partnership administered with support from Shrewsbury BID. It includes Pubwatch and Shopwatch members.
Source: open source page (checked 2026-10-15).
Business support
Sources checked 2026-10-15
- licensing_team: https://www.shropshire.gov.uk/licensing/apply-for-a-licence-or-permit/new-premises-licence (checked 2026-10-15)
- licensing_postal_address_guildhall: https://next.shropshire.gov.uk/licensing/licensing-types/alcohol-and-entertainment/licences/new-premises-licence/how-do-i-apply/ (checked 2026-10-16)
- licensing_overview: https://next.shropshire.gov.uk/licensing/licensing-types/alcohol-and-entertainment/ (checked 2026-10-15)
- licensing_policy: https://www.shropshire.gov.uk/media/27735/statement-of-licensing-policy-2024-to-2029.pdf (checked 2026-10-15)
- police_licensing_shropshire: https://next.shropshire.gov.uk/licensing/licensing-types/gambling/responsible-authorities/ (checked 2026-10-15)
- shrewsbury_pubwatch: https://www.disc-net.org/shrewsbury (checked 2026-10-15)
- business_support: https://marchesgrowthhub.co.uk/ (checked 2026-10-15)
Questions
Who handles premises licences in Shropshire?
Shropshire Council. Phone: 0345 678 9026. Address: Licensing Team, Shropshire Council, Guildhall, Frankwell Quay, Shrewsbury SY3 8HQ (postal applications; from the council how-to-apply page).
Who is the police licensing contact?
West Mercia Police (Shropshire licensing). The Licensing Officer, Shrewsbury Police Station, Clive Road, Monkmoor, Shrewsbury SY2 5RW. Tel 01743 264722. Non-emergency: 101.
Is there a Pubwatch listing on this page?
Shrewsbury Watch is a member-run partnership administered with support from Shrewsbury BID. It includes Pubwatch and Shopwatch members.
Free check or a ready pack
Start with the free check. Questions: hello@bayadmin.co.uk.